Why Outsource?
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Culture-Sensitive Talent Across All Time Zones
Collaborate with skilled professionals trained in HIPAA, insurance verifications, patient management, and U.S. healthcare culture. With bilingual (English/Spanish) professionals, we help your practice serve a broader patient base, ensuring seamless communication and culturally aligned care. We ensure seamless integration into your practice’s workflows, providing round-the-clock support where needed.
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Competitive Pricing & Flexible Plans
Reduce overhead expenses without compromising on quality. Our transparent plans allow you to scale up or down—whether you need a direct hire or a fully supported remote team with training and supervision included.
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Rapid Expansion with Minimal Risk
Tap into our vetted pool of healthcare professionals—from RNs to administrative staff—and onboard quickly without lengthy HR processes. We handle time tracking, training, and ongoing support so you can focus on delivering exceptional patient care.
Our 4-Step Process
Initial Consultation
Start by filling out our online form or contacting us directly. Let us know your practice’s staffing needs, preferred budget, and how you’d like us to get in touch—call or email. We’ll follow up to better understand your requirements and discuss pricing.
Candidate Search
Once we have your specifics, our team begins searching for vetted professionals who fit your criteria—whether you need a medical receptionist, assistant, scribe, or direct-hire placement. We focus on HIPAA compliance, relevant healthcare experience, and strong communication skills.
Interviews & Skill Assessments
Before introducing candidates to you, we conduct thorough screenings, including background checks and skill assessments. You can then interview your top choices to ensure a good fit. We’re here to guide the process and answer any questions along the way.
Onboarding & Ongoing Support
After you select the ideal candidate(s), we help train and onboard them into your practice. Our team handles time tracking, provides additional training (including HIPAA refreshers), and offers ongoing support, ensuring a smooth integration into your workflow.
Our Services
We offer three types of specialized remote agents plus comprehensive staff training to support your practice.
Medical Receptionist
- Patient intake & check-out
- Inbound/outbound call management
- Accurate request forwarding & triage
Medical Administrative Assistant
- Insurance verifications, authorizations & billing support
- Referrals & scheduling support
- General office & clerical tasks
Medical Scribe
- Progress note documentation
- Medication refills & pharmacy clarifications
- Medical document review & EHR updates
Staff Training
- Onboarding assistance
- Customized training modules
- Continuous skill development
Frequently Asked Questions
